WorkForce Software is the world’s first firm to give workforce management solutions that create a healthy employee experience. In 1999, Kevin Choksi, Mike Knister, and Kathy Cannon launched Workforce Software. After that in 2015, Mike Morini was named the CEO of the company. The software, therefore, offers powerful, simple, all-in-one solutions for workforce issues. However, first Let us know a bit about workforce management. It is, therefore, an internal process that gives rise to a company’s performance levels and its ability to compete. The process has all of the actions needed to keep a strong and skilled workforce. These are management of service, resources, and planning. This is a set of performance-based tools and software. Therefore, these are tools that assist corporate management, front-line directors, store managers, and employees.
The WorkForce Suite of the company works to the needs of each company. Therefore, it offers an excellent employee experience at the time and location of work. It does not matter what the pay and labor rules or schedules are. The advanced and future-ready software is helping some of the world’s most leading companies to manage their workforce. The software protects firms against future risks and boosts work productivity for better output. In this article, we are going to discuss details about Workforce Software, its locations, features, revenue, investors, and all.
Workforce Software Features
The phrase “workforce management” (WFM) software, therefore, refers to both desktop and mobile applications. These programs protect firms against future risks and help to manage their workforce. The origin of the term, is, however, in contact centers and other service businesses. Those who employ a large number of workers are paid on an hourly basis. WFM software’s objective is to provide views on company KPIs. These include the number of agents required at a particular hour of the day. It could also refer to how long it takes to make a certain item. Modern WFM software comes with a number of features. However, a large number of them offer high levels of security and data backup and are based on the cloud system. Let us take a look at the functions provided by this software.
Labour Forecast
Employers can better plan for changes in consumer demand by using labor forecasts. Therefore, it helps them to make the most of their budgets. As a result, making future plans may be possible for a number of scenarios, such as holidays and special events.
Making Schedules
Employers may design schedules that best match their labor needs and find the best worker for an open shift. The proper workforce plans can be based on skills, certifications, preferences, or other factors. Some WFM software also allows workers to swap shifts with peers and give notice of their availability for tasks ahead of time.
Time Tracking
WFM software works easily with web-based timesheets, time clocks, mobile apps, and POS devices. Therefore, it is easy for workers to keep a record of their work time. After that, the system processes the data on its own as per the business rules and policies of different companies and sends it to payroll.
Absence Management
It is easy for managers to quickly access time off balances and compare their absence data with industry rules. Secondly, WFM software often makes it simpler to track requests for extra leave taken. However, it also covers leaves under the Family Medical Leave Act (FMLA).
Overtime Management
WFM software makes businesses easier to provide overtime to employees, divide it evenly, and approve payments. The system will usually send an alert to employers when a worker is working overtime. Therefore, it is possible to inform workers if they try to work extra hours without company approval.
Analytics
The software features offer real-time access to planning and workforce info. As a result, the managers can identify any problems before they become worse. In order to monitor the progress of their staff over time, they can also run reports on key factors.
Legal Issues
Managers may be able to adjust work and pay rules within WFM software. However, it is to help comply with internal policies, union contracts, and wage and hour laws. The system also offers an audit trail of timecard edits and changes. Therefore, it can serve as a valuable defense if any problem occurs.
Mobile Accessibility
Mobile-compatible WFM software makes it easy for managers to fill open shifts or make replacements almost at the same time. Therefore, when someone calls out, employers may use a smartphone or tablet to quickly search for available employees.
Workforce Software Revenue
WorkForce Software is the world’s first firm to give workforce management solutions that create a healthy employee experience. In 1999, Kevin Choksi, Mike Knister, and Kathy Cannon launched Workforce Software. After that in 2015, Mike Morini was named the CEO of the company. The software, therefore, offers powerful, simple, all-in-one solutions for workforce problems. Workforce Software was founded in 1999 and has 4 investors. This includes Elliott Management and Insight Partners. However, they have a total capital of $17 million, and Workforce Software’s expected annual profit is currently $171.1 million. Therefore, the expected revenue per worker for the Software is currently $207,350.
With a sales rise of more than 20% from the previous year, WorkForce Software reported strong growth results in 2021. It was furthermore fueled by the addition of new customers. In the first half of 2021, 232 new or increased customer contacts were added. Workforce Software saw a rise of 360% in sales. This rise included both new customer bookings and existing customer growth.
Workforce Software Location
WorkForce Software is the world’s first firm to give workforce management solutions that create a healthy employee experience. The WorkForce Suite of the company works to the needs of each company. The software protects firms against future risks and boosts work productivity for better output. The company is located in 7 different locations, in 5 countries. Here are all the locations where the company is located at present.
| Country |
City |
Address |
| United States | Livonia | 38705 W Seven Mile Rd HQ |
| Australia | Mount Waverley | 34/15 Ricketts Rd |
| Australia | North Sydney | Level 18/111 Pacific Hwy |
| New Zealand | Auckland | Private Bag 92101 18 Viaduct Harbor Avenue |
| Singapore | Singapore | 111 North Bridge Rd |
| United Kingdom | Bracknell | Venture House, 2 Arlington Square |
| United Kingdom | Rooksley | Auriga House, Precedent Dr |
Workforce Software Competitors
Workforce Software offers its clients lots of features that offer users to create a better workforce. However, let us take a look at the programs that customers like to use other than WorkForce Software. Customers look into different features of the program and consider which one to use. We will now discuss some other popular alternatives.
ADP, LLC
Automatic Data Processing or ADP is an American company that offers software and services to handle human resources. ADP has features that make it easy to maintain time and attendance while minimizing manual labor. However, it also looks into data entry errors and offers a better and improved payroll service. Workers can easily look into their in and out times using the features of the software. As a result, they can use devices like a computer, a mobile device, or a time clock to clock in and out of work. However, this software has simple data display tools that let employees check their time records while doing work. It is also easy for managers to monitor the workers.
UKG
Ultimate Kronos Group (UKG) is another tech company based in the United States. They offer a powerful and better solution for HR and payroll that helps to manage a workforce. The software is, therefore, comes with tools that quickly and easily handle complex payroll. The software even has a Smart Tax Search tool to help staff members work out the US and Canadian tax codes. It is based on where they work and live.
Skillsoft (SumTotal Systems)
Based in Gainesville, Florida, SumTotal Systems (Softskill), therefore, offers software and services to both the public and private sectors. It has tools to handle human resources at the firms. The software has a number of tools that are cloud-based. From hiring to how the workers are performing, the software takes care of all the important details and makes it easy to track the workforce. Therefore, it is perfect for large companies, as they have more people and it is hard to keep track of everyone.
BambooHR
It is an American company that offers software and services to handle human resources in small and growing companies. It offers a number of tools that help in time-tracking workers and managing their pay. The tools are needed for workforce big data, regular reminders, and the happiness of workers.
Ceridian
Ceridian HCM is an America-based company. They offer software and services that make it easy to deal with human resources. Dayforce, their leading cloud HCM product, offers tools for managing talent, payroll, and benefits for staff. Therefore, the software offers solutions for companies of various sizes, from small businesses to firms that work at the global level. The platform helps to manage the entire lifecycle of the workers, from hiring to payment and even advancing their careers. This has the solution for all.
Workforce Software Certification
WorkForce Software has all the tools that a company might need. However, these tools are very much important to cut down labor costs, show legal aspects, and boost workplace relationships. This is done by offering clear insights across all staff groups and locations. Workforce Software offers both e-learning courses and instructor-led sessions (WFS). However, it is possible to conduct on-site training under a different scope of work. The courses make a major effort to increase the knowledge and skills of the members.
Private Courses
Workforce Software offers the customer team using a train-the-trainer model. These courses are often offered at the customer’s location. Lectures, demos, and hands-on exercises are all part of trainer courses. They also give out things to study after each lesson.
Public Courses
The Workforce software team also offers public courses. These courses are often virtual and led by trainers. Therefore, public courses are open to different types of members. Public courses come with lectures, product demos, and hands-on tasks. They also give out things to study after each lesson.
On-Demand Courses
Workforce Academy also comes with on-demand courses. These courses have access to the library of e-Learning courses. Therefore, these courses are created for customers, partners, and employees. These courses help to educate them on various Workforce Software products. However, these courses are self-paced and ready to fit any schedule. High officials and/or trainers in the customer’s firm can take part in these on-demand courses. However, it has a monthly fee service.
F.A.Qs
1. What is workforce software used for?
Ans. Technology such as workforce software makes it easier to plan employee timings. At the same time, it also improves the performance and time of both managers and employees. It can be used in Mobile devices and modern app designs that offer a creative, useful, and better experience.
2. What is workforce management software?
Ans. The phrase “workforce management” (WFM) software, therefore, refers to both desktop and mobile apps. These programs protect firms against future risks and help to manage their workforce. The origin of the term, is, however, in contact centers and other service businesses. Those who employ a large number of workers are paid on an hourly basis.
3. Who owns the workforce software?
Ans. In 1999, Kevin Choksi and Michael Knister co-founded Workforce Software. it has been there since. The head office of the company is however located in Livonia, Michigan, United States.
4. What is a workforce platform?
Ans. The workforce platform offers a variety of features. These help users maximize staff efforts. The company, therefore, uses this software to create and assign employee timing, track attendance, and report on workforce status.
5. What is workforce planning software?
Ans. This software allows creating models for new staff-related projects in real-time, allowing you to upon request. A company like Workforce, therefore, provides insights into areas like workforce types, gender balance, and pay balance.